Privacy Policy

Section Title

Aroma International values your privacy and is dedicated to safeguarding your personal information.  

This Privacy Statement has been created to help you understand how Aroma International ("Aroma"; "we") collects and processes your personal data via your use of this website, as well as the rights you have in connection to the processing of your personal data. We also inform you how to contact us if you have any queries concerning data protection. By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Statement. Please carefully read the Privacy Statement.

What is Personal data?

Your personal data consists of information or a combination of information that may be used to identify you directly or indirectly. An identifier such as a name, address, ID number, location data, website usage history, online identifier, or characteristics concerning economic, cultural, or social identity is considered personal data. Please keep in mind that the definition of personal data varies by location. We will treat information that is deemed personal data in your location in line with this Privacy Statement and relevant local legislation.
Which kind of personal data do we gather and how do we process them?

We may gather personal data from our customers, suppliers, website visitors, and anyone interested in Aroma and engages with Aroma.

The categories of personal data we may gather are also described below:

Personal details, identifiers—Identifiers include items like your name, e-mail address, and other contact information. We also gather the contact information you supply us when dealing with us, the information you submit to Aroma when you join up for any information you provide willingly when responding to our surveys. We utilize these to deliver services, tailored content, and information; to improve features; to connect with you upon request; and to send you brochures, coupons, samples, offers, and other product information.

Usage data and device information - We obtain your Internet Protocol (IP) address, device identifier, operating system, time zone setting, and location directly from you (e.g., if you allow location services such as geolocation data from observing your region) and your activities on our website, as well as interaction with advertisements indirectly through third-party analytic providers such as [Google Analytics, etc.]. We utilize them to present tailored content and information to you, as well as to send you brochures, coupons, samples, offers, and other product information; and/or to deliver relevant advertising.

Data gathered from our website and social media pages— this includes data gathered when you engage with us. For instance, comments, feedback, reviews, images, or other material posted on blogs, message boards, or social networking sites.

Demographic data—for example, age, gender, interests or activities, likes or preferences.

Please keep in mind that providing us with personal information is entirely optional unless compelled by law. You will not face any negative consequences if you do not give us your personal information. Please keep in mind that if you do not give certain information, we may be unable to achieve some or all of the goals described in this Privacy Statement, and you may be unable to utilize some Aroma International products, systems, and services that involve the use of such personal data.

If you supply us with the personal information of another person, you are responsible for ensuring that such person is aware of the information included in this Privacy Statement and that the person has permitted you to share personal information with Aroma International.

The aforementioned types of personal data were received either directly from you (for example, when you give information to sign up for a newsletter or register to remark on a forum website) or indirectly from some third parties (for example, through the technology on our website). Our affiliates, governmental bodies, public websites, social media, suppliers, and vendors are examples of such third parties.

How is your personal information collected?

We acquire personal data on our website in two ways: (1) through direct interactions (for example, when you sign up for a newsletter) and (2) through automated technologies (for example, through our website's technology).

Direct interactions: This includes any personal information you supply by filling out forms on our website or contacting us by mail, phone, email, or other means. This includes completing surveys and signing up for services, newsletters, and alerts. It is entirely up to you whether or not to furnish us with such personal information. If you contact us, we may store a record of your communication.

Automated technologies: As you interact with our website, we will gather technical data about your device, including (where accessible) your IP address, operating system, and browser type, for system administration, traffic filtering, user domain lookup, and statistics reporting. We may also collect information about your visits to our website, such as the pages you see and the materials you access or download, as well as traffic statistics, location data, and other use and communication data. We also advise you to read our Cookies Policy for more details on how we gather user data. We may also receive technical data from analytics suppliers like Google, among others.

We use your personal data for what reasons and on what legal basis?

Please see the table below for (i) a summary of the reasons for which Aroma International utilizes your personal data and (ii) an outline of each such purpose's legal basis. Please keep in mind that depending on the exact reason for which we are utilizing your data, we may treat your personal data for more than one legal justification. Please contact us if you require additional information regarding the exact legal ground on which we are relying to process your personal data when more than one reason is listed in the list below.

We may use the personal data we collect to fulfill your requests for and enable your use of, our features, goods, and services—justified on the basis of our legitimate interests in conducting and expanding our company.

We may use your personal data to contact with you, answer to your questions or comments, or provide you with updates and news—all of which are justified by our legitimate interests in conducting and expanding our company.

We may use your personal information to bring relevant ads to you. Users will see advertisements that are most likely to interest them in this manner. Before we may contact you in some ways or provide certain services, you will be asked to "opt-in." We respect opt-out requests. We may use your personal information to send you brochures, discounts, samples, surveys, feedback requests, offers, and other product information—justified on the basis of our legitimate interests in conducting and expanding our company and providing you with an exceptional user experience.

Operating and managing our company operations—justified on the basis of our legitimate interests in ensuring that our business operations run smoothly.

Observing legal obligations. Required in order to comply with a legal duty to which we are subject.

Monitoring your usage of our website—justified by our reasonable interests in preventing non-compliance and safeguarding our reputation.

Social listening is the process of detecting and analyzing what is being said about Aroma International on social media (only publicly accessible material) in order to determine sentiment, intent, and market trends. We do this on a regular basis to obtain insights, not to identify individuals, and it is supported by our legitimate interest in preserving our assets and brand on social media.

Improving the security and functionality of our website, networks, and information—justified on the basis of our legitimate interests in guaranteeing an outstanding user experience and the security of our networks and information.

Data analytics, i.e. using analytics to business operations and data to characterize, anticipate, and enhance business performance within Aroma International and/or deliver a better user experience—justified based on our legitimate interests in ensuring the correct running of our business operations.

To the extent that you are asked to click/check "I accept", "I agree", or similar buttons/checkboxes/functionalities concerning the Privacy Statement, doing so will be interpreted as giving Aroma your consent to process your personal data, but only in countries where such consent is required by mandatory law. In all other countries, such action will be seen as just acknowledgment, and the legal basis for processing your personal data will be any other available legal basis rather than your consent.

To the extent that you are asked to click/check "I accept", "I agree", or similar buttons/checkboxes/functionalities in relation to the Privacy Statement, doing so will be interpreted as giving Aroma your consent to process your personal data, but only in countries where such consent is required by mandatory law. In all other countries, such action will be seen as just acknowledgment, and the legal basis for processing your personal data will be any other available legal basis rather than your consent.

What about sensitive information?

In general, we do not aim to acquire sensitive personal data (also known as special categories). However, when you contact us and give health-related information, such as allergies or other health concerns that may influence your diet, we may gather sensitive personal data through our website. If we do seek to acquire such data, we will do so in compliance with data privacy legislation regulations and/or with your prior consent.

Will you receive personalized marketing emails?

In compliance with current legislation, we may send tailored commercial e-mails to clients with whom we wish to create or maintain a customer relationship. We may also integrate data from publicly accessible sources, as well as our various e-mail, internet, and human contacts with you, in order to better understand your needs and preferences.

Web beacons, cookies, and other similar technologies in our targeted e-mail communications allow us to know if you open, read, or delete the message, as well as links you may click. When you click on a link in an Aroma International marketing e-mail, we may additionally employ a cookie to track which sites you browse and what material you download from our website. You may request that we discontinue sending you marketing messages at any time by checking or unchecking appropriate boxes to alter your marketing choices, by following the opt-out instructions on any marketing message sent to you, or by contacting us at any time.

Will we disclose your personal information to third parties?

In general, we do not disclose your personal information to third parties. However, we may need to share your personal data with partners, agents, professional advisors, and affiliates from time to time to allow them to perform services on our behalf or public and governmental authorities or third parties in connection with a (potential) corporate or commercial transaction. When we share your personal data with third parties, we tightly restrict how they may or may not use your data, and we remain responsible for its security. We may share personal data with the following third parties:

If we go through a business transition, such as a merger, acquisition by another firm, or sale of all or a portion of our assets, your data may be one of the transferred assets, and we will notify you that such transfers are possible and allowed under this Privacy Statement.

If you participate in a promotion in which we have a partnership with a third party.

It is occasionally essential to exchange your personal information with other nations in order to provide services to you. On the basis of an adequacy determination, this might cover all European Union nations, as well as Iceland, Liechtenstein, and Norway (together known as the "EEA"). In the absence of an adequate judgment or adequate measures outside of the EEA, we shall guarantee that the transfer is compatible with the destination country's data protection legislation and that all personal data is secure.

What about data protection?

We have implemented necessary security measures to keep your personal information from being mistakenly lost, used, or accessed in an unauthorized manner, altered, or disclosed. Furthermore, we restrict access to your personal data to employees, agents, contractors, and other third parties with a business needs to know. They are bound by a duty of secrecy and will only process your personal data on our instructions.

We have processes in place to deal with any suspected personal data breach and will inform you and any competent supervisory body when required by law.
How long will we keep your personal information?

We will only keep your personal information for as long as it is required for the specific reason for which it was acquired. We have particular records management and retention policies and processes in place to ensure that personal data is erased after a reasonable period of time-based on the following retention criteria:

We keep your data for as long as necessary to meet our global legal and commercial commitments.

We save your data for as long as we have a connection with you (e.g. opt-in to marketing).
What are your rights in relation to the processing of your personal data?

You are entitled (in the situations and conditions set out in relevant legislation, and subject to the restrictions) to:

Request access to the personal data we process about you: this right allows you to learn whether we have personal data on you and, if so, to request information about and a copy of such personal data.

Request correction of your personal data: If your personal data is erroneous or incomplete, you have the right to have it corrected.

Object to the processing of your personal data: You have the right to request that Aroma International stop processing your personal data.

Seek the deletion of your personal data: You have the right to request the erasure of your personal data, even if such personal data is no longer required to fulfill the aims.
Request that we correct any erroneous personal data about you as soon as possible.
Receive personal data about you that you have supplied to us in a structured, generally used, and machine-readable manner, as well as the right to transmit such data to another controller.

If you have any concerns about your rights or want to exercise them, please contact us using our contact page.

Do we incorporate (links to) third-party websites and programs?

Third-party links will lead you to a website owned and controlled by a third party over whom we have no control ("3rd Party Website"). Any usage of the 3rd Party Website will be subject to the conditions of the 3rd Party Website, as will any information you give, including those pertaining to confidentiality, data privacy, and security.
Please Contact Us

If you have any concerns concerning our Privacy Statement or the information we have about you, or if you have a general query about how Aroma International secures your personal data, please contact us using our contact form.


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